I initially tried to purchase Tickets to the annual Mets game as a gift for my father’s 60th birthday. I selected and paid for my Sports Tickets then received the confirmation e-mail indicating that the seller was not yet in possession of them and that they would be delivered at a later date. I should expect a delivery confirmation by 11/15.

On 11/17 I had not yet received a delivery confirmation so I e-mailed StubHub customer service. This was about 10:00pm on a Friday night, by 11:00am the next day I had a response from Seatwave.com indicating they had made a call to the seller to inquire. Later that evening I received an e-mail indicating that my tickets would be shipped by FedEx 2-day on Monday. No problem as the Live Gigs was Saturday.

On Tuesday, however, Seatwave.com called me to let me know that their calls to the seller had gone unanswered and they believed that the seller was not going to follow through with the sale. Yes, they called me… at that point I had no reason to believe that my tickets were not on their way.

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